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Support options
To ensure the most efficient use of your time and resources, we strongly encourage you to reference your corresponding product FAQs, installation and user guides, and additional troubleshooting documentation, including drivers and firmware updates when applicable.
If, after referencing your support information, you believe your product is mechanically defective or if you believe the solution requires the assistance of our technical support team use the technical support form.
All products
Cellular modems and gateways
4G cellular gateways: USR3513
External CDMA/GSM gateways: USR3500, USR3510, USR3520
Expansion cards: USR3516-EMU
Analog dial-up modems
External analog modems: USR3453C (USR843453C), USR3453C-REF, USR5630G, USR5637 (USR805637), USR5639, USR5686G-PRO (64-005686-07R), USR5686G (64-005686-06R)
Internal analog modems: USR5610C, USR5638, USR5670 (USR815670), USR805671
OEM modems: USR2973A-OEM, USR2980-OEM, USR802981-OEM, USR263093-OEM