Does Distinctive Ring work with my modem and operating system?
| Additional Support |
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If the support information in this section doesn't help you solve your issue, you can contact a USRobotics Help Desk Technician directly.
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Manuals and other Documents |
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| OS Compatibility |
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Drivers |
| Installation for Windows 7 32 bit and Windows 7 64 bit |
The modem will install using the default driver provided by Windows 7. |
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| Installation file version 6.04.62.3 - Windows Vista 32 bit, and Vista 64 bit |
Note: The modem will initially install using the default driver provided by Windows Vista. Our enhanced driver is available by following the instructions below:
- Download the file to a temporary location on your computer's hard disk drive.
- Double-click the file and follow the USRobotics Modem Installation Wizard to update modem driver.
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| USR5686v6.04.62.3.exe | 1.1 MB | 08-02-07 |
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| Version 5.04.62.0 - Win 95, 98, NT, 2000, Me, XP, Server 2003, XP 64bit, and Server 2003 64bit INF file |
Note: U.S. Robotics Internet Call Notification, Control Center, and BVRP PhoneTools are not supported on a 64-bit operating system.
- Download the USR5686E.inf file to a temporary location on your computer’s hard disk drive such as C:\temp.
- In Control Panel, double-click Modems and remove all Sportster modems.
- Shutdown the computer, connect and turn on the modem, and restart the computer.
- When prompted, choose Driver from disk provided by hardware manufacturer or search for the best driver and click OK.
- Click Browse to find the location of the saved USR5686E.inf file located on your computer's hard disk drive.
- Select the U.S. Robotics 56K fax external and then follow the prompts to finish the installation.
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| USR5686E.inf | 50 KB | 08-10-05 |
Firmware |
| Updating your V.92 modem's firmware ensures optimal compatibility with your ISP and will improve your modem's performance. |
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V.92 Update - Version 5.4.79
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Windows users: To update your V.92 modem, download the flasher below, run the .exe file, and follow the on-screen instructions.
Linux users: To update your V.92 modem, simply download the flasher below. Extract the *.gz file, and follow the instructions in the README file.
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| Windows 5686 Flasher | 306 KB | 03-18-08 |
| Linux 5686 Flasher | 169 KB | 03-18-08 |
| Linux 5686 Flasher Checksum | 1 KB | 03-18-08 |
Firmware Archive |
Stand alone flasher - Version 5.4.76
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| Windows 5686 Flasher | 290 KB | 07-25-06 |
| Linux 5686 Flasher | 168 KB | 07-25-06 |
ControlCenter:
You may use our automated utility to update your modem. Your Installation CD-ROM has ControlCenter. If you do not have your Installation CD-ROM, you can download ControlCenter below. ControlCenter will guide you through the update process. |
| ControlCenter | 7.7 MB | 03-15-03 |
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| Stand alone flasher - Version 5.4.62 |
| Windows 5686 Flasher | 304 KB | 03-25-04 |
| Linux 5686 Flasher | 168 KB | 03-25-04 |
| Linux 5686 Flasher Checksum | 1 KB | 03-25-04 |
Downloads |
| BVRP PhoneTools |
| Modem communications application |
| BVRP PhoneTools |
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