(005686-06, 64-005686-06R)
Do you know which modem you have? Verify that the Product Number (#) on the bottom of the modem is 64-005686-06R (NOTE: Model G). If the code is 64-005686-05 (NOTE: Model E) go to the USR5686E support page.
Installation Guide (PDF) 56K Faxmodem User Guide (HTML): English, French-Canadian V.92 Command Reference (PDF) Complete List of Result Codes (PDF) Declaration of Conformity (PDF) Data sheet (PDF)
Win11 | 2019 | 2016 | Win10 | 2012 R2 | 2012 | Win8 | 2011 | Win7 | 2008 | Vista | Vista 64 | XP 64 | 2003 | XP | 2K | Me | 98 SE | 98 FE | 95 | Linux | Mac OSX
Installation for 32 and 64 bit Win 10, Windows 8, Windows 7, Server 2008, Server 2011, Server 2012, Server 2012 R2, Server 2016, Server 2019 The modem will install using the default driver provided by Windows.
Installation file version 6.04.62.3 - Windows Vista 32 bit, and Vista 64 bit NOTE: The modem will initially install using the default driver provided by Windows Vista. Our enhanced driver is available by following the instructions below:
USR5686v6.04.62.3.exe (1.1 MB 08/02/2007)
Version 5.04.62.2 - Win 95, 98, NT, 2000, Me, XP, Server 2003, XP 64 bit, and Server 2003 64 bit INF file
NOTE: USRobotics Internet Call Notification, Modem on Hold, and BVRP PhoneTools are not supported on a 64-bit operating system.
USR5686E.zip (6 KB 07-06-06)
Version 5.4.5 Windows users: To update your V.92 modem, download the flasher below, run the .exe file, and follow the on-screen instructions.
Linux users: To update your V.92 modem, simply download the flasher below. Extract the *.zip file, and follow the instructions in the README file.
Release Notes (1 KB 09/04/2012) Windows 5686G Flasher (483 KB 08/30/2012) Linux 5686G Flasher (349 KB 08-30-12)
V.92 Update - Version 5.2.0
Release Notes (1 KB 04/05/2011)
Windows 5686G Flasher (458 KB 07/14/2011)
Linux 5686G Flasher (318 KB 07/14/2011)
V.92 Update - Version 4.4.7c Release Notes (1 KB 10/20/2010) Windows 5686G Flasher (455 KB 10/20/2010) Linux 5686G Flasher (318 KB 10-28-10)
Power Supply: USR5686-ACC
If the support information in this section does not help you solve your issue, you can contact a USR helpdesk technician directly.