(64-005686-07R)
Do you know which modem you have? Verify that the Product Number (#) on the bottom of the modem listed below the serial number is 64-005686-07R and the product says Lite on the front label. If the code is 64-005686-06R and does not say Lite on the front go to the USR5686G support page.
2019 | 2016 | Win10 | 2012 R2 | 2012 | Win8 | 2011 | Win7 | 2008 | Vista | Vista 64 | XP 64 | 2003 | XP | 2K | Me | 98 SE | 98 FE | 95 | Linux | Mac OSX
Installation for 32 and 64 bit Win 10, Windows 8, Windows 7, Server 2008, Server 2011, Server 2012, Server 2012 R2, Server 2016 and Server 2019 The modem will install using the default driver provided by Windows.
Installation file version 6.01.00.5 - Windows 32 bit and 64 bit
NOTE: Windows operating systems should automatically install the modem driver. If the driver does not install automatically, follow the instructions below:
USR5686G-PRO-v6.01.00.5.exe (1.1 MB 02/08/2007)
NOTE: The modem DIP switches must be at factory default (3,5,8).
Firmware Version 1.0.4 Flash procedure for all Windows operating systems
NOTE: There must be no other active modems on any of your computer's COM ports.
Once the Flash Loader selects the COM port, it will send the file to the modem.
USR5686G-PRO_V1.0.4.zip (369 KB 04/13/2020) Release Notes USR5686g-pro_v1.0.4-ReleaseNotes.txt (1 KB 04/13/2020)
Firmware Version 1.0.3
USR5686G-PRO_V1.0.3.zip (370 KB 09/20/2019)
Release Notes USR5686g-pro_v1.0.3-ReleaseNotes.txt (1 KB 09/23/2019)
Firmware Version 1.0.1
USR5686G-PRO_V1.0.1.zip (369 KB 08/20/2019)
Release Notes USR5686g-pro_v1.0.1-ReleaseNotes.txt (1 KB 08/20/2019)
Firmware Version 1.0.0 USR5686G-PRO_V1.0.0.zip (369 KB 08/20/2019)
Power Supply: USR5686-ACC
If the support information in this section does not help you solve your issue, you can contact a USR helpdesk technician directly.